Samsung Official Store online store reviews in Doha Qatar
Samsung Official Store General Info
Samsung Official Store Return & Warranty Policies
Are returns permitted? What are the conditions and time limit?
Unopened sealed products in their original condition can be returned including change of mind returns. Returns due to change of mind for opened items will not be accepted. They accept returns of products for purchases up to 15 days of delivery only if the products delivered are not what the customer ordered (the model or color is different from what is indicated on the order summary). If the product is not returned with all original items (such as manuals, remotes, cables, etc.) received with it, they may reject the return entirely.
Will I be refunded or given a store credit to buy something else from Samsung Official Store?
The refund will be initiated once the items are received in the Samsung warehouse and may take up to 15 working days. However, the refund period may vary depending on the payment method and subject to processing duration of the payment agency or customer's bank.
If I return the item, who pays for shipping the item back? Are there any other fees I need to pay to return the item?
Shipping and handling fees from your original order will not be refunded. There will be no extra charge for returning products within the return period. For more information, contact their Customer Center (800-2255).
How long will it take for me to get my refund from Samsung Official Store?
Samsung Official Store did not specify any warranty information
Disclaimer: Pricena.com has gathered the above information either from the store contact directly or from the information published on the store's website. In some cases, the store policies and conditions may change without being fully reflected in the above information. We urge you to check the store's policies on the store website directly, using the links provided above, or to contact the store directly in case you have any questions.
The inforamtion is presented for reference only. Pricena.com is not held accountable in case store's policies were different than stated above or have changed, or in case the store did not abide with his stated policies. Please always follow up with the store directly.