tuzzut.com online store reviews in Doha Qatar
tuzzut.com General Info
tuzzut.com Return & Warranty Policies
Are returns permitted? What are the conditions and time limit?
Note - Replacement, Exchange or Refund policy is applicable only for the products which have technical issues within warranty period. We can Replace, Exchange or Refund if the product is damaged but customer needs to raise a complaint in our website within 24hrs from the delivery date. No refund or exchange will be given if product has no issues like - damage or technical issues. Any Replacement/Refund Customers shall be given from our place (Location details will be informed via sms or email or WhatsApp). Note- Any refund will be processed only for actual product price, delivery charges and processing fee will not be refunded. Return for replacement or exchange with in: 7 days Return for refund within: 3 days Restocking Fee: Yes This is our Standard Return Policy. Items covered by this policy must be returned within 7 days of the invoice date. Will be applied Restocking Fee from 15%. For more details and policy please visit https://tuzzut.com/policies/refund-policy
Will I be refunded or given a store credit to buy something else from tuzzut.com?
Any refund will be processed only for actual product price, delivery charges and processing fee will not be refunded.
If I return the item, who pays for shipping the item back? Are there any other fees I need to pay to return the item?
Customer has to pay
How long will it take for me to get my refund from tuzzut.com?
Within 7 days
More info: https://myaccount.tuzzut.com
What malfunctions or product problems do tuzzut.com warranties cover?
Perfumes are non – returnable products. Returns / replacement will be only accepted for product received are damaged/ defective. Due to health reasons, we do not offer refunds or exchanges on fragrances where the packaging has been opened or used. Shipping cost is non-refundable for returned, undelivered, unclaimed and packages that are refused. Any shipping cost you incur to return the product to us will not be refunded. The only exception to this is if we have made a shipping error.
If there is something wrong in the product which is under warrantee, how long will it take tuzzut.com to pick it up, fix it and deliver it back?
4-7 days
Who pays for shipping back and re-delivering the item?
Customer has to pay
Can I return a product that has a malfunction and get my money back?
Customer will be replaced with working one.
If an item I ordered turned out to be malfunctioning and tuzzut.com doesn’t have any other in stock to replace it, what happens then?
Tuzzut will take back the item and customer can use the amount to buy any other item from the store for the value of malfunctioning item.
Disclaimer: Pricena.com has gathered the above information either from the store contact directly or from the information published on the store's website. In some cases, the store policies and conditions may change without being fully reflected in the above information. We urge you to check the store's policies on the store website directly, using the links provided above, or to contact the store directly in case you have any questions.
The inforamtion is presented for reference only. Pricena.com is not held accountable in case store's policies were different than stated above or have changed, or in case the store did not abide with his stated policies. Please always follow up with the store directly.